Innovus Building & Remodeling (formerly Carrieri Home Improvement)

Office Manager
March 2011–April 2015

  • Supported Owner through personal document management, calendar organization, and creation and maintenance of filing systems

  • Executed banking and bookkeeping tasks including data entry, AR, and AP using QuickBooks and Excel

  • Screened personal and business calls and emails; opened and properly distributed incoming mail; prepared and revised correspondence, estimates, and invoices

  • Screened applicant resumes and coordinated interviews

  • Arranged domestic and professional calendars and itineraries

  • Scheduled maintenance for personal and company vehicles

  • Oversaw inventory and office supply purchasing

  • Created and maintained social media and advertising presence

  • Assisted clients both over the phone and in person, addressed inquiries and concerns, and was available to Owner around the clock

"I could not have built my business without Kryssi's help. Every step of the way, she was there to break things down into manageable pieces for me, encourage me, connect me with clients, and keep me organized even when I felt overwhelmed."