Administrative Assistant
August 2014–October 2016

  • Ensured that daily office tasks and responsibilities were completed with maximum efficiency

  • Greeted visitors and handled customer service through phone calls and email

  • Planned team development initiatives and collaborated with marketing to set up at events

  • Rigorously updated administrative procedures to optimize flow of operations during absences and leaves

  • Completed detailed monthly expense reports and tracked company-wide domestic and international travel arrangements



Repairs Coordinator

December 2014–October 2016

  • Directed all administrative and project repair efforts in addition to interfacing directly with clients

  • Increased efficiency of operations by implementing practical policy and procedural change

  • Oversaw timely return of all repaired equipment to customers both domestic and international while keeping within customs guidelines

  • Recorded customers' payments and billing using Microsoft CRM software

  • Constructed detailed repair orders and reports using Axapta ERP software

  • Consistently checked in, transported, stored, documented, and maintained progress reports on up to two dozen pieces of equipment per day